Refund & Cancellation Policy

At MyPass LMS, we aim to ensure that our customers are fully satisfied with their subscription.

MyPass LMS operates on a credit-based subscription model designed to offer maximum flexibility and transparent billing. Please review our refund and cancellation terms before completing your purchase.

Subscription Model

MyPass LMS operates on a credit-based subscription model with monthly and annual billing options. All payments are processed securely via our payment gateway (e.g., Stripe).

Free Trial and Evaluation

We encourage users to explore MyPass LMS through our free trial or demo credits before purchasing a paid plan. This allows you to evaluate the platform’s features and suitability for your business needs.

Refund Policy

Refunds are only applicable under the following conditions:

Duplicate Payment: If a customer is charged more than once for the same subscription.
Technical Issues: If MyPass LMS fails to provide access to the purchased plan due to a verified technical error on our part.
Service Non-Delivery: If the subscription or credits were not activated after payment due to a system issue.

Cancellation Terms

You may cancel your subscription at any time from your account dashboard.
Cancellation stops future renewals.
Your current plan remains active until the end of the billing cycle.
Credits and access will continue until the plan expires.
When renewed, past credits are rolled over.

Last Updated: 01-11-2025
Email: support@kprise.com

Cookie & Privacy Policy

Privacy Policy

At MyPass LMS, we value your privacy and are committed to protecting your personal information.

When you sign up, make a payment, or use our platform, we collect necessary data such as your name, email, organization details, and payment information to process your subscription and provide learning services.

How We Use Your Data:

To manage your account and deliver platform services.
To process secure payments through trusted third-party gateways (e.g., Stripe).
To communicate updates, product improvements, and support information.
To analyze anonymized usage patterns for improving user experience.

We do not sell, rent, or share your personal data with third parties except as required for secure payments and platform functionality.

You can request data deletion or modification anytime by contacting support@kprise.com.

Cookie Policy

MyPass LMS uses cookies and similar technologies to:

Remember your login preferences.
Improve site performance and analytics.
Personalize your browsing and learning experience.

You can control or disable cookies through your browser settings, but some features of the site may not function properly without them. By using our site, you consent to our use of cookies as outlined in this policy.

Terms & Conditions

Payment Terms

By completing a payment for MyPass LMS, you agree to the following terms:

Subscription & Credits:

MyPass LMS operates on a credit-based subscription model.
Credits can be used to access platform features, courses, and training modules.
Subscriptions renew automatically at the end of each billing cycle unless canceled.

Billing & Renewals:

Payments are processed securely via third-party gateways (e.g., Stripe).
Your subscription will auto-renew unless canceled before the renewal date.
All prices are displayed in USD (or local currency, where applicable) and include applicable taxes.

Account Responsibility:

You are responsible for maintaining accurate billing information and account security. Misuse, sharing, or unauthorized access may result in suspension or termination.

Termination:

MyPass LMS reserves the right to suspend or terminate accounts that violate our usage terms, payment policies, or engage in fraudulent activity.

Policy Updates:

MyPass LMS may modify these terms at any time. Updates will be posted on this page. By proceeding with payment, you confirm that you have read and agreed to our Refund Policy, Privacy Policy, and Terms of Service.